Pulls
The gacha machine takes 1, 3, or 5 Gacha Tix. There is no pity. The community staff table lists these per-character chances:
| Stars | Chance for one named staff | Who they are |
|---|---|---|
| 1 | 2.5% | 30 human staff |
| 2 | 2% | 10 Sanrio staff |
| 3 | 0.44% | 9 Sanrio staff |
| 4 | 1/1100 | Sanrio staff, including Hello Kitty |
The first card hires that staff member. A duplicate becomes card currency. Card currency buys outfits on 2-star staff and above. Hello Kitty is also given by the tutorial, so a later Hello Kitty card is a duplicate.
Bonbonribbon and Mocha appear on the 4-star list with the same 1/1100 rate, but their favorite smoothie and base stats are not filled in on the public staff table. Do not guess a gift for them.
Jobs and energy
Speed is the waiting and serving stat. Cooking is the machine stat. Research is printed on the card and is not a working system yet, so do not bench a balanced 4-star just because another card has a higher Research number.
Staff start with 500 energy, or 800 with the VIP pass. They slow down when energy gets low and stop at 0. A favorite specialty smoothie restores 250. A Vanilla Smoothie works on every staff member and restores 20. You cannot feed a different specialty flavor.
Buying gifts
Food stalls always sell Vanilla for 2 Coins. Each day they sell two specialty flavors for 250 Coins each. The pair changes, and another player's town can have a different pair. Chests, sign-in, and the Rock Panda Games group reward can also give smoothies. The group reward is claimed from the Group Reception NPC in the city.
Match the flavor to the staff page before you buy four of the wrong smoothie. Apple covers Hello Kitty, My Melody, Dear Daniel, Hello Mimmy, CoroCoroKuririn, and Minna No Tabo. Milk Tea covers Kuromi, Badtz-maru, and Pompompurin. The full split is on each staff entry.
A sensible early roster
Keep the tutorial humans working while you save Gacha Tix. Put the highest Speed you own on serving and the highest Cooking on the newest machine. A balanced 240/240 4-star is already ahead of a 1-star. Leveling raises stats up to staff level 20. It does not change the favorite smoothie.